iCloud server not responding, I cannot login to iCloud.

Cannot sign to iCloud account on Mac, message :

User uploaded file

AppleTV 2, iOS 4.2

Posted on Sep 30, 2015 9:03 AM

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3 replies

Sep 30, 2015 12:41 PM in response to sneackymaX

Hi sneackymaX,

If you aren't able to connect to iCloud.com at the moment, try the following:

  1. Go to the System Status page for iCloud. With the launching of iOS 9.0.2 and El Capitan today, you may need to try again to connect to the server.
  2. Clear your browser's cache. In Safari, choose Safari > Clear History and Website Data. If you're using a different browser, check its help for steps.

Here are some additional things you can try:

iCloud: Troubleshooting web browser issues with iCloud.com - Apple Support
https://support.apple.com/en-us/HT203534

Take care,

Oct 1, 2015 1:07 PM in response to sneackymaX

Hi sneackymaX,

Thanks for the additional information ... I didn't realize you could sign in on one device, but not another. At this point, it may be helpful for one of our technical support advisors to get involved to see if they can determine what is going on. Here's how to initiate that support:

Contact Apple for support and service - Apple Support
https://support.apple.com/en-us/HT201232

Best,

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iCloud server not responding, I cannot login to iCloud.

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